I just called the hotel and spoke to someone called Gillian. She said what happened was this:
On Sundays kids eat for free. Because Willie Forbes, who suffers from Down's Syndrome, wanted a child's portion, it came through on the computer as free, so she went to the kitchen to tell the cook about the administrative problem of billing them for the meal and putting it through their system.
There was no question of the hotel not serving them, but when the waitress went back to the table the prospective diners had gone.
Sadly, the hotel receptionist has been receiving all sorts of threats. They even had to take down their Facebook page because it was inundated by threats on staff members.
"Miss Cumming ... said she wanted Mr Banerjee [the Regional Manager] to travel to Aberdeen and apologise to her uncle in person."
|Mr Indranil Banerjee, of the Royal Highland Hotel which is backing the Courier's Cuppa For Kids event|